The Carrier Bag Shop Order Hotline is open Monday to Friday from 9am to 5:30pm. Please note the following changes to opening hours during the festive season:-

Christmas Eve: 9am - 3pm
Christmas Day: Closed
Boxing Day: Closed
Sun 27th: Closed
Mon 28th: Closed
Tue 29th: 9am – 5.30pm
Wed 30th: 9am – 5.30pm
New Years Eve: Closed
New Years Day: Closed

Festive Dispatch Schedule

We dispatch our goods via City Link courier service, they will be shut through the festive period and so final dispatch of goods will take place on the 23^rd of December for delivery on the 24^th of December. Any goods ordered after 3pm on the 23^rd of December will not be dispatched out until the 4^th of January for delivery on the 5^th of January (If Next Day Delivery has been selected).

23^rd December: Last dispatch day

Christmas Eve: No dispatch
Christmas Day: No dispatch
Boxing Day: No dispatch
Sun 27th: No dispatch
Mon 28th: No dispatch
Tue 29th: No dispatch
Wed 30th: No dispatch
New Years Eve: No dispatch
New Years Day: No dispatch

Monday 4^th January 2010: First dispatch of the year

Ordering by Telephone

The preferred method of ordering products is online directly through our website. If you are having trouble ordering, you may call our Order Hotline and our team will be happy to help.

Call Charges

Calls to the Order Hotline cost 10 pence per minute from standard UK BT landlines.

Other networks charges may vary and mobile network charges will be considerably more. Please note lines are open Monday to Friday from 9am to 5:30pm excluding public holidays.